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Singer Remote Access is a sophisticated and modern way to administer fast software upgrades and fault diagnosis. Singer Remote Access allows us to view your terminal and take control of your RoToR in real time just as if our technicians are working your machine! Our Remote Access will work with your Firewall and boasts 128-256 bit SSL end-to-end data encryption. Basically, only we can access your machine, and only if and when you permit. Singer support is fast, efficient and second-to-none. For more tecnical details about Singer Remote Access read on... |
State-of-the-art Security:
Our remote control defense security protocols provide you with the highest available security:
- Comply with HIPAA, Sarbanes-Oxley and other corperate, local, and federal legislation with end-to-end, 256-bit SSL encryption - the same security levels used and trusted by major banking institutions
- Multi-level, permission-based access
- Auto-revocation of access rights when session is terminated
- MD5 Hash for enhanced security and traceability with file transfers
- Hosted at a leading, carrier-grade data center with restricted, secured access, redundant power, dual HVAC, fire detection systems, and 24x7 network monitoring
- Customers must permit a Technician to use each remote function (Remote Control, Desktop View, File Transfer, System Information, and Reboot & Reconnect)
- Customers can choose to terminate the session at any time
- All traces of the Customer Applet disappear from the remote PC when the session is finished
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System Requirements:
Broadband connectivity to the Internet (i.e. T1, cable modem, ISDN, or DSL)
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